Shipping policy

Shipping information

• When ordering goods, the Customer undertakes to provide the exact delivery location.
• Goods are delivered by the Seller or its authorised representative. The delivery (transportation) charge is provided when the order is created. Unless another recipient is specified in the order, the Customer must accept the goods personally.
• The Seller undertakes to deliver the goods to the Customer in Lithuania within 2–5 business days after payment, unless otherwise agreed.
• The Customer must carefully check the quantity and quality of the goods when they are handed over. When accepting goods from the courier, the Customer must sign the delivery documents to confirm receipt.
• Any observations regarding obvious defects must be made in writing when accepting the goods. Claims regarding hidden defects may be submitted in writing no later than 7 (seven) days after receipt. Otherwise, the Customer is considered satisfied with the goods and to have no claims against the Seller.
• The Seller undertakes to deliver the goods to the address and within the time specified in the order. If the Seller becomes unable to deliver within the expected time, the Customer will be informed immediately. The Customer agrees that, exceptionally, delivery may be delayed by unforeseen circumstances.
• The Seller is not liable for failure to meet delivery deadlines where goods are not delivered, or are delivered late, due to the Customer’s fault or circumstances attributable to the Customer.
• Orders are accepted and processed every day.